A physical confrontation between members of Egypt’s national football team staff and a Dallas police officer took place at the team hotel on Thursday, hours before their World Cup round-of-32 match against Australia. Video footage circulating online shows the officer and team director Ibrahim Hassan exchanging shoves after the officer intervened as forward Trezeguet prepared to take a photograph with a young fan. Egypt’s team management and the Dallas Police Department have both stated that the situation was resolved at the scene.

According to Egypt’s national team media officer, Mohamed Morad, a man and his son approached Hassan and Trezeguet for a photo, and the director approved the request. Morad told Reuters that a security officer then intervened, pushing the fan as well as Trezeguet and Ibrahim Hassan, even though the player and the director were in their designated area. Ibrahim Hassan, he said, asked the officer to deal with the fan in a normal manner.

The Dallas Police Department issued a statement saying officers responded to a call from hotel security about an individual without event credentials attempting to gain access. The statement noted that it was later learned the individuals were not displaying credentials properly, which was a requirement. Police said the matter was resolved on the scene and that officers met with team representatives to address their concerns.

Egypt’s coach, Hossam Hassan, told reporters through a translator that the team had accepted an apology from police and considered the matter closed. The altercation occurred amid separate reports from other national delegations of difficulties with US security and immigration procedures during the tournament. Iranian officials complained to FIFA about restrictions, Iraqi striker Aymen Hussein was reportedly questioned for hours upon arrival at a Chicago airport, and Senegal’s squad underwent lengthy security checks on the tarmac, though its federation later said those checks were prearranged. No arrests or further action have been reported in the Dallas incident.